User Support Forum

When reconciling our latest bank statement I discovered a check that had been cashed and was listed on the bank statement, but that check was missing from the list of checks. Searching for the check in Powerchurch Plus 9 resulted in no record of that check being found. Could someone please offer some suggestions as to how this might occur? And how the accounting aspect of a missing check might be corrected within the program? The result of this has been over spending the account it was drawn from.

Thanks,

Frank

Frank Henderson wrote:When reconciling our latest bank statement I discovered a check that had been cashed and was listed on the bank statement, but that check was missing from the list of checks. Searching for the check in Powerchurch Plus 9 resulted in no record of that check being found. Could someone please offer some suggestions as to how this might occur? And how the accounting aspect of a missing check might be corrected within the program? The result of this has been over spending the account it was drawn from.

Thanks,

Frank

Could this check been hand written, and just not entered into the system ? The only other case in which this could happen would be that the check was entered into the system, however, for some reason, someone restored a backup that was taken before the check was entered, and that backup obviously does not have the check information.

To fix this, you could create a manual check, by entering in all the payment data, then use the manual check function to cover the check entry.

Thanks for the response. We'll do the manual check you suggest.
The check wasn't handwritten. It was the first one of the day and all the others are there just fine. And there was no interim backup. This had happened once last year and we sort of ignored it since it was so small, but this one was for $500.

Frank

One other possibility, not as likely, is that the check stack was out of order. The $500.00 amount would presumably be there on another check number.

Like I say, it's unlikely, because $500.00 is pretty easy to spot.

Another possibility is that the check may have been entered with an incorrect date. I have had this happen one time and had to really search to find it and make the needed correction.

We also had a missing check, but missing from some of our reports...turns out the date on the check had the year mistyped, but it posted in the correct month.

In your case, if the checks have always been cut from PC+, then it is recorded somewhere. Have you tried searching for the payable name of the check...or get a copy of the check from the bank for better research? I know it would bother me that money disappeared in a check without documentation or a computer trail to follow.

I agree that the best way to correct it is through a manual check.