User Support Forum

We have been using PowerChurch for a couple years for contributions and this year for everything. I went to post within Fund Accoutning today and was unable to. The program is only willing to take posts for January 2009 - June 2009. When I try to post July items, they disappear. There is no July option in Fund Accounting - I get a message telling me that I have no items to post from January 2009 - June 2009. It is like the world ended on June 30 and I missed it.

Has anyone else had a similar problem? How did you solve it?

If this has been dealt with recently, please let me know how to find the information.

Thank you.

Sandra

Sounds like you are set to only have 6 months open in Fund Accounting. You have two options. You can close an accounting month or you can set you system to have more months open.

To close a month, which would be January in this case, got to >Accounting >Fund Accounting then select >Close Month

To increase the number of months open go to > File >Preferences > Accounting Setup - click on the Fund Accounting tab. About half way down the window you will find "Number of months that can be open at one time".

I would guess you will find this set to 6, you can increase this to up to a maximum of 18.

One of these two options should resolve your problem.

Tom - thank you, thank you, THANK YOU!!! That was exactly the problem. I knew that we could have 18 months open at once but, not being the one who originally set up the program, I didn't know that it was set at 6 months. I followed your instuctions to change it to 18 and it worked.

I appreciate you taking the time to explain this to me.

Thank you.

Sandra