User Support Forum

This is my first year using the Payroll module in POWERchurch and up to this point it has worked relatively seamlessly for me, up until I attempted to print the W2 & W3 information. The employee Wage & Hour report is accurate, but what have I done to get this huge discrepancy when running the W2/W3 report? I am pulling more TAXES than I am WAGES....



For the 2009 payroll year I was over in my TAXES PAYABLE accounts less than $1.00 in all but the Federal Withholding account.

Any suggestions would be appreciated....

On the Maintain Item Descriptions screen under the Payroll menu, each item has a W2 tab. Here you select which boxes you want each item to total into on the W2. It sounds like you have every box checked for every item.

Salary/Income items should only report into boxes marked "wages". Deduction/tax items should only report into boxes marked "withheld".

Thank you very much. You were correct. I have modified Maintain Item Descriptions and the problem is resolved.