User Support Forum

I entered a deposit transaction as follows:

01-1110-000 General Ck Account Debit 3399.00
Other # Other Names Credit 3379.00
01-1110-000 General Ck Account Credit 20.00

Realizing my mistake, that I did not put the 20 into the account I intended, and having already posted the transaction, I reversed the transaction. The reversed transaction appears as:

01-1110-000 General Ck Account Credit 3399.00
Other # Other Names Debit 3379.00
01-1110-000 General Ck Account Debit 20.00
However, it would seem the reverse function did not work correctly, because I am still left with a $3379 deposit artifact when I reconcile the bank statement for that month.
Can anyone suggest the fix for this problem????

Thanks - Peter Kane

When you reconcile the account you should find 2 transaction which will need to be reconciled for the reversal. The original transaction and the reversal will need to be reconciled, so take a good look at the window and see if you can find a transaction that is not reconciled for the amount of the $3379.00 in either the top or bottom reconciliation window.

Tom: A senior moment, but life is good again.

Thanks - Peter

No problem. I have those moments on a regular basis myself.