User Support Forum

Receiving error message: "An error occurred during the posting process. Please try again in a moment
If this continues to happen, please contact technical support.
NOTE: Information may have transferred to Fund Accounting and would be found in the Fund Accounting Unposted transactions."

Here's what I tried: Looking in unposted transactions (it wasn't there)
waiting and trying again.
logging out and back in
re indexing
making sure the latest maintenance release has been downloaded.

Any other suggestions before I call tech?

Most likely, if you look at the Open Accounts Payable items, you will see the problem. It sounds like the data has somehow gotten crossed up and the posting process stopped, to keep from causing trouble in Fund Accounting. It might be that a transaction has no detail (debits and credits) in AP or has the wrong detail, from some other transaction. Take a look and if you don't see anything obvious that you can fix, give us a call in tech support at (800) 486-1800.

Thank you. I did that, but missed the fact there was no "due date" listed. Once I provided a date in the open invoice, it posted without problems.

Thank you,
Kathy