offering missing from reconcile bank statement area

[mannison]

All the contributions from 9/29 are missing from my reconcile bank statement screen. I looked back through the individual contributions and they are showing there. What should I do to correct this? When I printed the fund accounting report it isn't showing up there either (I entered the contributions on the 30th.)
I'm using Power Church 14 on Windows 10

[Trifecta]

I'm only a user, but I had an experience like this once. In our case, the contribution fund wasn't set up properly, and so when it "posted" to Fund Accounting it didn't actually go into the proper accounts.

The other possibility I can think of is that the contributions were posted but the Fund Accounting transaction hasn't been posted yet for some reason. Unposted Fund Accounting transactions won't show up in the reconciliation process.

I hope this helps. Otherwise it might be data corruption, and that would be harder to get worked out.

[Zorak]

I agree with all of the above. First and easiest, take a look at the unposted transactions in Fund Accounting to make sure the Contrib. deposit isn't sitting there waiting.

Also, when you Post Contributions, the first prompt asks how do you want to post these contributions. It may be that something other than the default "Update Fund Accounting" option was chosen, so the accounting transaction was never created.