User Support Forum

I've recently had to restart the accounting setup. I have re-entered all of my checks under fund accounting transactions menu. I now need to void several of these checks, but when I attempt to do this, the program says "check number was not found". I can locate these checks under fund accounting "posted transactions". What am I doing wrong?

astrunk1 wrote:I've recently had to restart the accounting setup. I have re-entered all of my checks under fund accounting transactions menu. I now need to void several of these checks, but when I attempt to do this, the program says "check number was not found". I can locate these checks under fund accounting "posted transactions". What am I doing wrong?

You restarted Accounting. Any record of these checks being created in Accounts Payable is gone. You're going to have to REVERSE the transaction under Funds Accounting.

Find the transaction in the Posted Transactions list, hightlight it, click on the tab for Details, then click on the REVERSE button. Post those created transactions, and you reversed the check.

That did the trick. Thanks for your help!