Page 1 of 1
Employee completely gone from Payroll Module
Posted: Sun Aug 21, 2011 6:02 pm
by evelyn
I have 2 employee records completely gone from system. Same person just hired at 2 different times with 2 different roles - one record was active and one was inactive/former employee status. The check I just wrote for payroll earlier in the month is now listed with .null in the name fields. Has any one had this happen or know what to do? thanks,
Re: Employee completely gone from Payroll Module
Posted: Sun Aug 21, 2011 10:30 pm
by NeilZ
evelyn wrote:I have 2 employee records completely gone from system. Same person just hired at 2 different times with 2 different roles - one record was active and one was inactive/former employee status. The check I just wrote for payroll earlier in the month is now listed with .null in the name fields. Has any one had this happen or know what to do? thanks,
I do not believe anyone has had such a problem previously. Some questions:
What version of Powerchurch are you running ?
Has anyone been doing any 'system restores' lately, or any Powerchurch restores of any type.
I really suspect that you may wind up having to call tech support, as this sounds like a data corruption issue.
Re: Employee completely gone from Payroll Module
Posted: Mon Aug 22, 2011 9:03 am
by evelyn
Thank you for your response - I am running version 11. No system restores. It sounded likely a corruption of some kind to me too - but I've been using PC for 12 years and have not had this kind of "deletion" happen before. I have an email into the tech group.