User Support Forum

I am using PCP 11.5 on Windows 7. I received my credit card statement with total of credits for returned merchandise is more than the amount due. Also the charges are from two different bank accounts. I found a post by jejernigan@riceland.com referring to showing a credit in Accounts Payable. That works great for a typical scenario, but doesn't apply to my situation. Any help will be much appreciated.
Thanks,
vshirley

vshirley wrote:I am using PCP 11.5 on Windows 7. I received my credit card statement with total of credits for returned merchandise is more than the amount due. Also the charges are from two different bank accounts. I found a post by jejernigan@riceland.com referring to showing a credit in Accounts Payable. That works great for a typical scenario, but doesn't apply to my situation. Any help will be much appreciated.
Thanks,
vshirley

The thread referred to is here: viewtopic.php?f=3&t=5166

The setup is basically the same, just follow the steps but DEBIT the correct bank accounts and CREDIT the appropriate expense accounts.

For example:

You have a credit of $75.00 for returns of Paper ($50) paid for under the Operations bank account, and a return of a case of corn ($25) from the Food Bank bank account.

You then DEBIT the Operations account $50, and CREDIT office supplies expense for $50.
You then DEBIT the Food Bank account $25, and CREDIT the food bank expense for $25.

Would this work ??