User Support Forum

Why don't I get the name of the payee of a check on this report? What am I doing wrong? Has anyone else had the problem.

Check the procedures you use to enter manual checks. Be sure there is something in the "Description" field right underneath the amount field on the input screen. Normally, this defaults to the Vendor Name but it is possible for someone to delete what's in this field when entering checks and make it blank. If this field is blank when the check is posted it will cause the condition you cite.