Error

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santoheath
Posts: 26
Joined: Mon May 14, 2012 3:23 pm

Error

Post by santoheath »

I am getting the following message when I try to open the manual check:

Program: opentables
Line: 8
Error: 114
Message: Index does not match the table. Delete the index file and recreate the index.

When I click on the ok, it logs me off. What do I need to do to correct the problem?

Jeff
Program Development
Program Development
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Location: PowerChurch Software
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Re: Error

Post by Jeff »

What version of PowerChurch are you using? The first thing to try with any error message involving an index is to Reindex.

To reindex go to Uilities -> Select Reindex. Select reindex all files and follow the prompts on the screen.

santoheath
Posts: 26
Joined: Mon May 14, 2012 3:23 pm

Re: Error

Post by santoheath »

Version 11.5

NeilZ
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Location: Dexter NM
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Re: Error

Post by NeilZ »

santoheath wrote:Version 11.5
Did you try the reindex ?
Neil Zampella

Using PC+ since 1999.

santoheath
Posts: 26
Joined: Mon May 14, 2012 3:23 pm

Re: Error

Post by santoheath »

When I logged into PowerChurch a few days later the error was gone and I haven't had any problems since. Thanks.

NeilZ
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Location: Dexter NM
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Re: Error

Post by NeilZ »

santoheath wrote:When I logged into PowerChurch a few days later the error was gone and I haven't had any problems since. Thanks.
I'd still do the reindex to be on the safe side. FWIW .. I make sure one is done monthly to keep the indexes correct.
Neil Zampella

Using PC+ since 1999.

santoheath
Posts: 26
Joined: Mon May 14, 2012 3:23 pm

Re: Error

Post by santoheath »

I did reindex, thanks.

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