I just had a problem sending out an Individual Statement. Composed everything and when I clicked Finish all appeared to be fine, however I did not see the envelope number and recipient show up on the screen. When I checked the report I got a sent status with no subject in the subject line and no information listing a successfully sent to server. I decided to try using just the one envelope number thru the All Contribution Statements selection and everything worked fine.
I tried the individual selection again - sending to myself - I got the same result as the first time. On the next try it worked ok however.
Has anyone else had this problem?
Emailing individual contribution statements V11
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Re: Emailing individual contribution statements V11
Is it possible one of the email addresses in the profiles which contain that envelope number is invalid?
husband (directory sequence 01) has valid@mail.com
wife (directory sequence 02) has nonvalidemail
or
valid@mail.com;nonvalidemail
husband (directory sequence 01) has valid@mail.com
wife (directory sequence 02) has nonvalidemail
or
valid@mail.com;nonvalidemail
Tracy