Emailing individual contribution statements V11

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tborgal
Posts: 863
Joined: Thu Jun 03, 2004 4:55 pm
Location: New England Bible Church, Andover, MA
Contact:

Emailing individual contribution statements V11

Post by tborgal »

I just had a problem sending out an Individual Statement. Composed everything and when I clicked Finish all appeared to be fine, however I did not see the envelope number and recipient show up on the screen. When I checked the report I got a sent status with no subject in the subject line and no information listing a successfully sent to server. I decided to try using just the one envelope number thru the All Contribution Statements selection and everything worked fine.
I tried the individual selection again - sending to myself - I got the same result as the first time. On the next try it worked ok however.
Has anyone else had this problem?
Tom

tborgal
Posts: 863
Joined: Thu Jun 03, 2004 4:55 pm
Location: New England Bible Church, Andover, MA
Contact:

Re: Emailing individual contribution statements V11

Post by tborgal »

I guess it must be unique to me.
Tom

Tracy
Program Development
Program Development
Posts: 463
Joined: Fri Sep 05, 2003 3:08 pm
Location: PowerChurch Software
Contact:

Re: Emailing individual contribution statements V11

Post by Tracy »

Is it possible one of the email addresses in the profiles which contain that envelope number is invalid?

husband (directory sequence 01) has valid@mail.com
wife (directory sequence 02) has nonvalidemail
or
valid@mail.com;nonvalidemail
Tracy

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