Help -Double trouble

Contributions, Faith Promises

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pastorj131
Posts: 4
Joined: Thu Dec 30, 2004 4:08 am
Location: Abundant Life Church of Winchester
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Help -Double trouble

Post by pastorj131 »

Every contribution in the first 3 months of last year are doubled in the end of year contribution reports - and in the posted contribution report. I have indexed all files and have installed all the mrs todate. the data was entered properly and our check book balances with the bank. How could this have happened and what can I do about it to get the contribution reports correct??????

Zaphod
Program Development
Program Development
Posts: 834
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
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Post by Zaphod »

There's a possibility that you may have duplicate data files. To check for this, look in your program directory (v9 is c:\PowerChurch\PCPLUS9\) and look for CO.DBF and/or CO.CDX in that directory. Also, look in your Data directory and see if you have any subdirectories other than Pictures. If so, check into that for a duplicate CO.DBF and CO.CDX. If you find one, delete it and see if that makes a difference. Make a backup first, just in case.

If this turns out to be the case, you may want to call technical support to see if there are any other duplicate files that need to be cleared out.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

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