Contribution did not post

[Turning Point]

I have one contribution that did not post with the rest of the entries for 12/8. I have no idea why. It shows when I run a report to show unposted contributions but not anywhere else.

If I try to post it or delete it, PC says there's nothing there.

It doesn't show on the contribution statement which is a problem, and I can't balance my checking account, also a problem.

Any suggestions?

[NeilZ]

I have one contribution that did not post with the rest of the entries for 12/8. I have no idea why. It shows when I run a report to show unposted contributions but not anywhere else.

If I try to post it or delete it, PC says there's nothing there.

It doesn't show on the contribution statement which is a problem, and I can't balance my checking account, also a problem.

Any suggestions?

Have you done a reindex of the files lately? Try that, as it sometimes clears up things.

About the checking account, is the amount off the same as that contribution?

[Turning Point]

Oh my gosh. You guys are geniuses.

I re-indexed as you suggested. The check still showed as unposted. So I tried to post it and the program let me. Then posted in Fund Accounting and it shows up as expected.

Thank you so much!

[NeilZ]

Oh my gosh. You guys are geniuses.

I re-indexed as you suggested. The check still showed as unposted. So I tried to post it and the program let me. Then posted in Fund Accounting and it shows up as expected.

Thank you so much!

You're welcome ...