User Support Forum

Background: I am a new user to PowerChurchPlus. I have been the church secretary for a number of years but have not handled the financial/accounting side. We had a bookkeeper who came in after hours with her job with a CPA to handle the accounting part of the church. The church has been using Power Church for a few years. All of the bookkeeping/accounting functions were handed over to me last week. As expected, I am a bit overwhelmed.

The 2014 year-end contribution statements were never printed and sent out. I have been trying to go in and print them, but the reports only show $0.00 contributions. After following the prompts, I can bring up the statements with the pledges showing, but it indicates that no contributions were made by anybody. I checked for unposted and posted contributions and none are showing for 2014. Just to make sure I was understanding how to bring up the Contribution Statements, I specified a date that I new had posted contributions (because I posted them for last Sunday). They showed up like I expected. I am at a loss. The only explanation that I can come up with as to why the contribution statements are showing 0 is that none were entered for 2014, which does not make sense to me.

I know that the deposits made and entered because a report was generated once a month for meetings that show the income (that matches the contributions made). Is it possible that previous bookkeeper entered what was necessary on the accounting side of the software without having entered the contributions under the envelope numbers? Is there maybe something I am not doing correctly that would make the contributions statements show $0.00?

PamelaS wrote:Background: I am a new user to PowerChurchPlus. I have been the church secretary for a number of years but have not handled the financial/accounting side. We had a bookkeeper who came in after hours with her job with a CPA to handle the accounting part of the church. The church has been using Power Church for a few years. All of the bookkeeping/accounting functions were handed over to me last week. As expected, I am a bit overwhelmed.

The 2014 year-end contribution statements were never printed and sent out. I have been trying to go in and print them, but the reports only show $0.00 contributions. After following the prompts, I can bring up the statements with the pledges showing, but it indicates that no contributions were made by anybody. I checked for unposted and posted contributions and none are showing for 2014. Just to make sure I was understanding how to bring up the Contribution Statements, I specified a date that I new had posted contributions (because I posted them for last Sunday). They showed up like I expected. I am at a loss. The only explanation that I can come up with as to why the contribution statements are showing 0 is that none were entered for 2014, which does not make sense to me.

I know that the deposits made and entered because a report was generated once a month for meetings that show the income (that matches the contributions made). Is it possible that previous bookkeeper entered what was necessary on the accounting side of the software without having entered the contributions under the envelope numbers? Is there maybe something I am not doing correctly that would make the contributions statements show $0.00?

Hi, it is VERY possible that the Contributions were not entered into Powerchurch, since you're not seeing anything listed there. The Bookkeeper could have very easily entered the Contributions deposits by hand. You will notice that when deposit transactions are created for Contributions, that the transaction will show CONTRIB. as the Reference if you look at the transaction detail, it will have a Transaction Description of Contributions 01/01/2014 with the date of the contributions entry listed.

If you're not seeing that, then its possible the data was entered by hand.

Its also possible that the computer that the bookkeeper used to enter contributions was not networked with the rest of the system. Are you using the same computer ??

Finally, I would just ask the previous bookkeeper if this data was entered anywhere.

Turns out the individual contributions were not entered. Thank you for your quick answer. I look forward to working with this software.

PamelaS wrote:Turns out the individual contributions were not entered. Thank you for your quick answer. I look forward to working with this software.

You're welcome.