"Envelope Number Not Found" Posted Contributions Report

Contributions, Faith Promises

Moderators: Moderators, Tech Support

Post Reply
kirwin
Posts: 5
Joined: Fri Oct 05, 2012 4:42 pm

"Envelope Number Not Found" Posted Contributions Report

Post by kirwin »

Hello. This morning I've noticed multiple messages of "envelope number not found" in place of a donor name on the Posted Contributions report. The envelope numbers are active and the gifts were posted to each of the donor records. Does anyone have any insight as to why we are getting this error? Kindly, Kathy

tborgal
Posts: 863
Joined: Thu Jun 03, 2004 4:55 pm
Location: New England Bible Church, Andover, MA
Contact:

Re: "Envelope Number Not Found" Posted Contributions Report

Post by tborgal »

The first thing I would do is a reindex. It very well could resolve the problem.
Tom

kirwin
Posts: 5
Joined: Fri Oct 05, 2012 4:42 pm

Re: "Envelope Number Not Found" Posted Contributions Report

Post by kirwin »

Thank you, Tom. Re-indexing worked. Kathy

Post Reply