User Support Forum

I am running 11.5 with current updates.

When I print labels for contributors, I understand the names come from the individual profiles, not the family. However, it does not pick up the Preferred name that I have specified and instead uses the individual's given name. It would seem that the Preferred setting would override this, but does not for these labels. I am new at this so it may have always worked this way.

I cannot find an option anywhere that might be causing this. Is this working as designed? Is there a workaround?

Glenn

GlennE wrote:I am running 11.5 with current updates.

When I print labels for contributors, I understand the names come from the individual profiles, not the family. However, it does not pick up the Preferred name that I have specified and instead uses the individual's given name. It would seem that the Preferred setting would override this, but does not for these labels. I am new at this so it may have always worked this way.

I cannot find an option anywhere that might be causing this. Is this working as designed? Is there a workaround?

Glenn

This came up about three years ago. They were working on getting the preferred name added as an optional name to use within the Membership reports, but they may have not gotten to Contributions for one reason or another.

What I would do is send a request to "wishlist@powerchurch.com" asking them that you'd like to see this option added to the Contributions reports and labels.

Thank you; I'll submit to wishlist.

I didn't find the previous post from 3 years ago, though I did search for prior reports.