When I import electronic contributions from Vanco, not all of them import. Some weeks the text ones import, but the check/credit card ones don't. Some weeks the check ones import but the text ones don't. I have contacted Vanco, but the problem is still occurring. Does anyone
else have this problem ?
not able to import all contributions from Vanco
Moderators: Moderators, Tech Support
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- Posts: 3
- Joined: Tue Apr 10, 2007 5:59 pm
- Location: Virginia
Re: not able to import all contributions from Vanco
You said you contacted Vanco, what did they have to say?teacher1952 wrote:When I import electronic contributions from Vanco, not all of them import. Some weeks the text ones import, but the check/credit card ones don't. Some weeks the check ones import but the text ones don't. I have contacted Vanco, but the problem is still occurring. Does anyone else have this problem ?
Also, which version of Powerchurch are you using?
You may also want to review this Knowledgebase Article and the linked workflow article to give you an idea of what you should expect:
https://www.powerchurch.com/support/444 ... ntegration
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
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- Posts: 3
- Joined: Tue Apr 10, 2007 5:59 pm
- Location: Virginia
Re: not able to import all contributions from Vanco
I'm using 11.55. Power Church gave me a link: (link removed for security)
This gives Power Church access to our Vanco data for the last 30 days. Power Church technicians were going
to analyze the data and figure out what happened. I got a message from Power Church that a "fix" for the problem
would be available in the next maintenance release. I guess I just need to wait for the release. I just wonder if
anyone else is having this problem. Thanks for the response.
This gives Power Church access to our Vanco data for the last 30 days. Power Church technicians were going
to analyze the data and figure out what happened. I got a message from Power Church that a "fix" for the problem
would be available in the next maintenance release. I guess I just need to wait for the release. I just wonder if
anyone else is having this problem. Thanks for the response.
Re: not able to import all contributions from Vanco
This is the first anyone has posted on this, but it may be something that others will eventually see since the programmers are working on a fix.teacher1952 wrote:I'm using 11.55. Power Church gave me a link (link removed for security)
This gives Power Church access to our Vanco data for the last 30 days. Power Church technicians were going
to analyze the data and figure out what happened. I got a message from Power Church that a "fix" for the problem
would be available in the next maintenance release. I guess I just need to wait for the release. I just wonder if
anyone else is having this problem. Thanks for the response.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.