I am trying to import contributions from Vanco and I am getting the following: "No transactions are available for import."
I have emails with 4 transactions showing, why are they not importing?
Vanco reporting "No Transactions" when there are .
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ValarieFCFT
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Zorak
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Re: Vanco reporting "No Transactions" when there are .
Do the transactions showing in Vanco have deposit dates, or are they not yet fully processed? PowerChurch won't import them until they have successfully hit the bank.
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ValarieFCFT
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- Joined: Tue Apr 03, 2012 12:40 pm
Re: Vanco reporting "No Transactions" when there are .
Two of the four have already processed through to the bank.
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Zorak
- Tech Support
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- Joined: Thu May 13, 2004 9:59 am
- Location: PowerChurch Software
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Re: Vanco reporting "No Transactions" when there are .
It sounds like you will need to speak with a technician about this. If you can gather some examples of those that are not importing and give us a call at (800) 486-1800. There is a diagnostic process that we can run to give our developers some information to work with to research the specific entries that you are missing.