When I posted everything to fund accounting at the end of December, the contributions for the first week in December posted twice with different posting dates from contributions module (Dec 4 and Dec 16). But there is only one contribution for that date on contribution statements per contributor.
I am not sure how this occurred or how to correct.
Please help me out here. I use the Cash Management Report to pay several tithe funds each month and they are all off by this double posting.
Thanks in advance.
contributions posted 2x to fund accounting
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contributions posted 2x to fund accounting
Sandy Daniel
Always learning and always grateful!
Always learning and always grateful!
Re: contributions posted 2x to fund accounting
If the Contributions statements are correct, then go into Funds Accounting and REVERSE the duplicate transaction there. This can happen if someone did a backup of the Contributions module files, then posted contributions. Then someone restored that backup (which overwrites all the contribution files), and then posted again. You will probably get a warning message telling you that the transaction was created in the Contributions module and you should not reverse it in Funds Accounting, but ignore that warning, and continue.Sandy wrote:When I posted everything to fund accounting at the end of December, the contributions for the first week in December posted twice with different posting dates from contributions module (Dec 4 and Dec 16). But there is only one contribution for that date on contribution statements per contributor.
I am not sure how this occurred or how to correct.
Please help me out here. I use the Cash Management Report to pay several tithe funds each month and they are all off by this double posting.
Thanks in advance.
This is the only scenario that I can imagine that can cause this type of issue. What I would do is check the System Audit Log to see if this occurred.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.