Hi there,
I am trying to print my receipts off, and noticed that the note is not showing up on the receipt, nor the signing officer.
I fill in my name, and also a thank you to be posted on the receipt, but it does not show up on the printed receipt.
Please help.
Thanks,
Debby
Canadian Tax receipts missing note
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Re: Canadian Tax receipts missing note
There is a check box that says to issue official tax receipts. Is that check box checked?
Re: Canadian Tax receipts missing note
It says print receipt using CRA sample # 1 layout
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Re: Canadian Tax receipts missing note
On that same step above the "print receipts using CRA Sample #1 layout" there is another check box for "Print tax Receipt" is that checked?
Re: Canadian Tax receipts missing note
Yes, it is.
Re: Canadian Tax receipts missing note
It prints the thank you if I don't check the box for using the official CRA receipt
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Re: Canadian Tax receipts missing note
That is because the sample #1 from the CRA does not contain space for a notes or a thank you.
We got a lot of push back from Canadian customers because the receipt did not look exactly like the sample from the Revenue Canada website. That is why when you check the sample #1 option it makes it look exactly like their example.
I could not find the PDF example on Revenue Canada's website of exactly what the format looks like, but at this link it is in section 9.4 - 1.
http://www.charitycentral.ca/office/AB- ... -AB-EN.pdf
If you want to print the notes, don't check that option.
We got a lot of push back from Canadian customers because the receipt did not look exactly like the sample from the Revenue Canada website. That is why when you check the sample #1 option it makes it look exactly like their example.
I could not find the PDF example on Revenue Canada's website of exactly what the format looks like, but at this link it is in section 9.4 - 1.
http://www.charitycentral.ca/office/AB- ... -AB-EN.pdf
If you want to print the notes, don't check that option.
Re: Canadian Tax receipts missing note
OK. Then is it still acceptable when it does not contain the location issued? (the church address is where it is issued, and is in fact on the receipts).
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Re: Canadian Tax receipts missing note
We have had lots of customers for years use the other layouts and have not had a problem from Revenue Canada with the format.
Re: Canadian Tax receipts missing note
Thank you!
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Re: Canadian Tax receipts missing note
MVA, I would not advise printing tax receipts by unchecking the "Print Tax Receipt" box. By not using this option the receipts will not meet CRA's requirements. This will put your church and your donors at risk.MVA wrote:OK. Then is it still acceptable when it does not contain the location issued? (the church address is where it is issued, and is in fact on the receipts).
Obviously, it will only become an issue if you get audited or someone in your church has to send in their receipts and a CRA auditor notices the receipt doesn't meet the requirements. Once this is discovered your church would have to pay a penalty of 5% of the amount of each tax receipt issued. See this link for further details. https://www.canada.ca/en/revenue-agency ... pting.html
It's not worth the risk. We do up a separate thank-you letter and insert it in with the tax receipt. It's a bit more work, but gives you piece of mind.
Kevin