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How do I get rid of an unposted total contribution
Posted: Tue Dec 11, 2018 7:10 pm
by jeanhill
In the Contribution module, it tells me that I have a total unposted and then it gives the total. How do I get rid of this total and get it back to 0.
Re: How do I get rid of an unposted total contribution
Posted: Wed Dec 12, 2018 2:12 pm
by Zorak
The unposted total showing on that screen is telling you there are unposted contributions. You can run the Unposted Contributions report found under Contributions > Reports - Contributions. You can also have a look in Contributions > Modify Unposted Contributions.
In most cases, you would get rid of this total by posting the contributions (Contributions > Post Contributions). If these unposted contributions are unwanted/duplicates, they can be deleted individually from the Modify Unposted Contributions screen instead.