Vanco Imports

Contributions, Faith Promises

Vanco Imports

Postby tborgal » Tue Dec 25, 2018 11:58 am

I'm fairly new to Vanco and am still learning about the imported offerings. But I did notice that I am not able to add a designation to the contribution screen when I double click on a specific contribution. Is this intended or is it an oversight? It would really be nice to have that option when importing contributions since once you except them they automatically post and you can't change anything after that.

Tom
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Re: Vanco Imports

Postby NeilZ » Tue Dec 25, 2018 5:39 pm

[quote="tborgal"]I'm fairly new to Vanco and am still learning about the imported offerings. But I did notice that I am not able to add a designation to the contribution screen when I double click on a specific contribution. Is this intended or is it an oversight? It would really be nice to have that option when importing contributions since once you except them they automatically post and you can't change anything afte

I think its intended to preclude changing anything that the contributor entered online. Seems confining, but looking at the manual, the only other way to change the entry is if there is something wrong with the contribution.

I'll flag this one for the techs to see if there's something they know that's not in the manual.

Neil Zampella

Using PC+ since 1999.
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Re: Vanco Imports

Postby tborgal » Wed Dec 26, 2018 8:45 am

I can change the fund number. We have had a special offering this Christmas and we have had a couple of contributors select the wrong fund number. I know this because of the description that was put in the a required field. I have been able to change the fund number of those contributions. I don't think there is a way to add the designation on Vanco's end.

Tom
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Re: Vanco Imports

Postby Zorak » Wed Dec 26, 2018 9:17 am

That is likely an oversight. I will write up a bug report and see if we can get that field added in.
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Re: Vanco Imports

Postby tborgal » Wed Dec 26, 2018 10:37 am

Thanks so much.

Tom
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