User Support Forum

We have used the same Outgoing Email Server for years but our contribution statements are not going out.
I have checked with our provider and they say it is still good and when I send out a singe statement I get a notice from PowerChurch that the email has been successfully sent.
Any ideas on what to do?

visioncsl wrote:We have used the same Outgoing Email Server for years but our contribution statements are not going out.
I have checked with our provider and they say it is still good and when I send out a singe statement I get a notice from PowerChurch that the email has been successfully sent.
Any ideas on what to do?

Do you have the Advanced Sending Options setup to only send so many emails every 15 minutes? If not, set that up to only send 25 every 15 minutes.

Who is your email ISP?