Contribution not showing up on statements

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whfpc
Posts: 92
Joined: Tue Aug 15, 2017 10:32 am

Contribution not showing up on statements

Post by whfpc »

I can't seem to find an answer to my problem. I have a contribution set up for a discretionary fund #288, I have the boxed checked to include fund on statements but it is not showing up. I have PC 12

Robin

Zorak
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Re: Contribution not showing up on statements

Post by Zorak »

Take a look under Contributions > View Posted Contributions. Use the Locate button to bring up the contributor in question. Do you see the fund 288 contribution(s) in the list?

whfpc
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Re: Contribution not showing up on statements

Post by whfpc »

no,

NeilZ
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Re: Contribution not showing up on statements

Post by NeilZ »

whfpc wrote:no,
So if a contributor gave to the fund, but its not showing up in the Posted Contributions, perhaps it was not assigned to the correct Contribution Fund when entered. If you know the date of the contribution, and the amount, perhaps you can see where it WAS posted to.
Neil Zampella

Using PC+ since 1999.

whfpc
Posts: 92
Joined: Tue Aug 15, 2017 10:32 am

Re: Contribution not showing up on statements

Post by whfpc »

I checked that and it shows the correct fund and it shows posted to that fund?

whfpc
Posts: 92
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Re: Contribution not showing up on statements

Post by whfpc »

never mind!!!!!!!! DUH moment, I am so sorry!!

NeilZ
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Re: Contribution not showing up on statements

Post by NeilZ »

whfpc wrote:never mind!!!!!!!! DUH moment, I am so sorry!!
No ... nothing to apologize for ... what did you finally see ?
Neil Zampella

Using PC+ since 1999.

whfpc
Posts: 92
Joined: Tue Aug 15, 2017 10:32 am

Re: Contribution not showing up on statements

Post by whfpc »

well, the member didn't indicate which fund to put it on so the person entering contributions posted it to stewardship and the numbers matched a total contribution to said fund if that makes sense?

NeilZ
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Re: Contribution not showing up on statements

Post by NeilZ »

whfpc wrote:well, the member didn't indicate which fund to put it on so the person entering contributions posted it to stewardship and the numbers matched a total contribution to said fund if that makes sense?
Yeah .. I can see that :)
Neil Zampella

Using PC+ since 1999.

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