Contribution not showing up on statements

Contributions, Faith Promises

Contribution not showing up on statements

Postby whfpc » Thu May 09, 2019 3:38 pm

I can't seem to find an answer to my problem. I have a contribution set up for a discretionary fund #288, I have the boxed checked to include fund on statements but it is not showing up. I have PC 12

Robin
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Re: Contribution not showing up on statements

Postby Zorak » Thu May 09, 2019 3:41 pm

Take a look under Contributions > View Posted Contributions. Use the Locate button to bring up the contributor in question. Do you see the fund 288 contribution(s) in the list?
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Re: Contribution not showing up on statements

Postby whfpc » Thu May 09, 2019 3:46 pm

no,
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Re: Contribution not showing up on statements

Postby NeilZ » Thu May 09, 2019 4:10 pm

whfpc wrote:no,


So if a contributor gave to the fund, but its not showing up in the Posted Contributions, perhaps it was not assigned to the correct Contribution Fund when entered. If you know the date of the contribution, and the amount, perhaps you can see where it WAS posted to.

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Re: Contribution not showing up on statements

Postby whfpc » Fri May 10, 2019 7:30 am

I checked that and it shows the correct fund and it shows posted to that fund?
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Re: Contribution not showing up on statements

Postby whfpc » Fri May 10, 2019 7:47 am

never mind!!!!!!!! DUH moment, I am so sorry!!
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Re: Contribution not showing up on statements

Postby NeilZ » Fri May 10, 2019 9:58 am

whfpc wrote:never mind!!!!!!!! DUH moment, I am so sorry!!


No ... nothing to apologize for ... what did you finally see ?

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Re: Contribution not showing up on statements

Postby whfpc » Fri May 10, 2019 10:07 am

well, the member didn't indicate which fund to put it on so the person entering contributions posted it to stewardship and the numbers matched a total contribution to said fund if that makes sense?
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Re: Contribution not showing up on statements

Postby NeilZ » Fri May 10, 2019 2:59 pm

whfpc wrote:well, the member didn't indicate which fund to put it on so the person entering contributions posted it to stewardship and the numbers matched a total contribution to said fund if that makes sense?


Yeah .. I can see that :)

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