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Contribution not showing up on statements

Posted: Thu May 09, 2019 4:38 pm
by whfpc
I can't seem to find an answer to my problem. I have a contribution set up for a discretionary fund #288, I have the boxed checked to include fund on statements but it is not showing up. I have PC 12

Robin

Re: Contribution not showing up on statements

Posted: Thu May 09, 2019 4:41 pm
by Zorak
Take a look under Contributions > View Posted Contributions. Use the Locate button to bring up the contributor in question. Do you see the fund 288 contribution(s) in the list?

Re: Contribution not showing up on statements

Posted: Thu May 09, 2019 4:46 pm
by whfpc
no,

Re: Contribution not showing up on statements

Posted: Thu May 09, 2019 5:10 pm
by NeilZ
whfpc wrote:no,
So if a contributor gave to the fund, but its not showing up in the Posted Contributions, perhaps it was not assigned to the correct Contribution Fund when entered. If you know the date of the contribution, and the amount, perhaps you can see where it WAS posted to.

Re: Contribution not showing up on statements

Posted: Fri May 10, 2019 8:30 am
by whfpc
I checked that and it shows the correct fund and it shows posted to that fund?

Re: Contribution not showing up on statements

Posted: Fri May 10, 2019 8:47 am
by whfpc
never mind!!!!!!!! DUH moment, I am so sorry!!

Re: Contribution not showing up on statements

Posted: Fri May 10, 2019 10:58 am
by NeilZ
whfpc wrote:never mind!!!!!!!! DUH moment, I am so sorry!!
No ... nothing to apologize for ... what did you finally see ?

Re: Contribution not showing up on statements

Posted: Fri May 10, 2019 11:07 am
by whfpc
well, the member didn't indicate which fund to put it on so the person entering contributions posted it to stewardship and the numbers matched a total contribution to said fund if that makes sense?

Re: Contribution not showing up on statements

Posted: Fri May 10, 2019 3:59 pm
by NeilZ
whfpc wrote:well, the member didn't indicate which fund to put it on so the person entering contributions posted it to stewardship and the numbers matched a total contribution to said fund if that makes sense?
Yeah .. I can see that :)