Missing contributions

Contributions, Faith Promises

Missing contributions

Postby FUMCWestfield » Thu Jul 11, 2019 1:53 pm

We posted items on June 30. When I do a YTD fund report or even quarterly report, the posted items are not there. If I do a report from Jan 2018 - July 31, 2019, They show up for weekly givings. I am trying to run my quarterly statements for contributions and am missing these numbers. Not sure what we are doing wrong as this is the first time this has happened.

We have Power Church 12
FUMCWestfield
 
Posts: 5
Joined: Tue Oct 24, 2017 12:14 pm

Re: Missing contributions

Postby NeilZ » Thu Jul 11, 2019 2:05 pm

FUMCWestfield wrote:We posted items on June 30. When I do a YTD fund report or even quarterly report, the posted items are not there. If I do a report from Jan 2018 - July 31, 2019, They show up for weekly givings. I am trying to run my quarterly statements for contributions and am missing these numbers. Not sure what we are doing wrong as this is the first time this has happened.

We have Power Church 12


What was the date set on the Contributions?

Neil Zampella

Using PC+ since 1999.
NeilZ
 
Posts: 8906
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA

Re: Missing contributions

Postby FUMCWestfield » Mon Jul 15, 2019 10:38 am

NeilZ wrote:
FUMCWestfield wrote:We posted items on June 30. When I do a YTD fund report or even quarterly report, the posted items are not there. If I do a report from Jan 2018 - July 31, 2019, They show up for weekly givings. I am trying to run my quarterly statements for contributions and am missing these numbers. Not sure what we are doing wrong as this is the first time this has happened.

We have Power Church 12


What was the date set on the Contributions?
-

It was set for June 30. It only shows up if I do more than a year of posting :(
If I do a contribution Posting report - sometimes it is there - other times it is missing
FUMCWestfield
 
Posts: 5
Joined: Tue Oct 24, 2017 12:14 pm

Re: Missing contributions

Postby FUMCWestfield » Mon Jul 15, 2019 11:02 am

If I do a Contribution Audit detail report - I does not show up but the one for 7/7/19 is there as is the 6/23/19.
FUMCWestfield
 
Posts: 5
Joined: Tue Oct 24, 2017 12:14 pm

Re: Missing contributions

Postby NeilZ » Mon Jul 15, 2019 11:50 am

FUMCWestfield wrote:If I do a Contribution Audit detail report - I does not show up but the one for 7/7/19 is there as is the 6/23/19.


I suspect that somehow the date entered was wrong?

Neil Zampella

Using PC+ since 1999.
NeilZ
 
Posts: 8906
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA

Re: Missing contributions

Postby FUMCWestfield » Mon Jul 15, 2019 12:12 pm

NeilZ wrote:
FUMCWestfield wrote:If I do a Contribution Audit detail report - I does not show up but the one for 7/7/19 is there as is the 6/23/19.


I suspect that somehow the date entered was wrong?


on the contributions positing report it shows posted on 6/30/19, posting date 6/30/2019 and all 27 posted items can be seen.
On the contribution Audit Detail - it doesn't show at all
if I run Funds Report by date (YTD) It does not show up
If I run Funds Report by date and do 1/1/18 to 7/15/19 it shows up as a 6/30/19 posting
If I run an individual contribution report for ytd - it Does not show up - however if I run from 1/1/18 - 7/15/19 it shows up on 6/30/19
FUMCWestfield
 
Posts: 5
Joined: Tue Oct 24, 2017 12:14 pm

Re: Missing contributions

Postby NeilZ » Mon Jul 15, 2019 1:00 pm

FUMCWestfield wrote:
NeilZ wrote:
FUMCWestfield wrote:If I do a Contribution Audit detail report - I does not show up but the one for 7/7/19 is there as is the 6/23/19.


I suspect that somehow the date entered was wrong?


on the contributions positing report it shows posted on 6/30/19, posting date 6/30/2019 and all 27 posted items can be seen.
On the contribution Audit Detail - it doesn't show at all
if I run Funds Report by date (YTD) It does not show up
If I run Funds Report by date and do 1/1/18 to 7/15/19 it shows up as a 6/30/19 posting
If I run an individual contribution report for ytd - it Does not show up - however if I run from 1/1/18 - 7/15/19 it shows up on 6/30/19


Try doing a database table reindex .. UTILITIES -> Reindex -> All Files .. if there are still issues, let me know. In the meantime I'll have the techs take a look at this thread.

Neil Zampella

Using PC+ since 1999.
NeilZ
 
Posts: 8906
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA

Re: Missing contributions

Postby FUMCWestfield » Mon Jul 15, 2019 1:06 pm

Yeah! that worked. Thanks you for your help!!!
FUMCWestfield
 
Posts: 5
Joined: Tue Oct 24, 2017 12:14 pm

Re: Missing contributions

Postby NeilZ » Mon Jul 15, 2019 2:46 pm

FUMCWestfield wrote:Yeah! that worked. Thanks you for your help!!!


Sometimes that's all it takes. When I have issues along these lines, especially when some reports show transactions or entries, and other's don't. A reindex will often solve the problem.

Neil Zampella

Using PC+ since 1999.
NeilZ
 
Posts: 8906
Joined: Wed Oct 08, 2003 12:20 am
Location: Connellsville, PA