ACH Return
Posted: Sun Apr 05, 2020 5:01 pm
We use Vanco for electronic giving. A member did one transaction in Vanco contributing to two different funds using two different bank accounts. One of the bank account numbers was incorrect so that contribution was returned. The transaction was like this...
- Contribution of $50 to general fund with bank account A - processed as normal
- Contribution of $200 to capital campaign with bank account B - processed but then returned due to incorrect account number
If I reverse the transaction, I will reverse both contributions but only one of them needs to be reversed. What's the best way to handle this?
- Contribution of $50 to general fund with bank account A - processed as normal
- Contribution of $200 to capital campaign with bank account B - processed but then returned due to incorrect account number
If I reverse the transaction, I will reverse both contributions but only one of them needs to be reversed. What's the best way to handle this?