One of our members set up an account with Vanco, then had her CC compromised, tried to cancel the card at Vanco and ended up cancelling her account.
I went into Vanco and removed the date from the cancel field but now she gets a message telling her to contact the church to reinstate her account.
Has anyone done this? I can't find anything on the Vanco website that talks about reinstating.
Lisa
Reinstating Vanco Customer
Moderators: Moderators, Tech Support
Re: Reinstating Vanco Customer
I would call Vanco customer service as they would be the ones who can give you direct assistance since it involves procedures on the Vanco website.Turning Point wrote: ↑Wed May 06, 2020 1:50 pmOne of our members set up an account with Vanco, then had her CC compromised, tried to cancel the card at Vanco and ended up cancelling her account.
I went into Vanco and removed the date from the cancel field but now she gets a message telling her to contact the church to reinstate her account.
Has anyone done this? I can't find anything on the Vanco website that talks about reinstating.
Lisa
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.