Reinstating Vanco Customer
Posted: Wed May 06, 2020 1:50 pm
One of our members set up an account with Vanco, then had her CC compromised, tried to cancel the card at Vanco and ended up cancelling her account.
I went into Vanco and removed the date from the cancel field but now she gets a message telling her to contact the church to reinstate her account.
Has anyone done this? I can't find anything on the Vanco website that talks about reinstating.
Lisa
I went into Vanco and removed the date from the cancel field but now she gets a message telling her to contact the church to reinstate her account.
Has anyone done this? I can't find anything on the Vanco website that talks about reinstating.
Lisa