User Support Forum

Hi

Please help on below two questions.
1. Newbie here, accidentally printed a receipt for a donor twice. Is there a way to void both or one of them?
2. Is there a way to include digital signature to be printed on tax receipt printed?

Thanks

Yprashanthi wrote: ↑

Tue Dec 15, 2020 3:55 pm

Hi

Please help on below two questions.
1. Newbie here, accidentally printed a receipt for a donor twice. Is there a way to void both or one of them?
2. Is there a way to include digital signature to be printed on tax receipt printed?

Thanks

You didn't say what version you're using, but in version 12, you can add the digital signature as a scanned JPG file. I do not believe you can void a receipt internally. I'm guessing that there are procedures you must follow from the Canadian revenue service that must be followed.