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Deceased member printing on year end statement

Posted: Sun Jan 03, 2021 9:43 pm
by gospeltab
Hi,

I printed year end statements and unchecked the box so that deceased members should not show up. All of them did. I double checked the membership to make sure they were marked deceased. In contributions the names show up and it won't let me delete them in there.

How can I get these names off? I didn't have this issue last year. Is it something that got changed with the most recent update?

Thank you in advance for helping me fix this!!!

Re: Deceased member printing on year end statement

Posted: Mon Jan 04, 2021 3:17 pm
by NeilZ
gospeltab wrote:
Sun Jan 03, 2021 9:43 pm
Hi,

I printed year end statements and unchecked the box so that deceased members should not show up. All of them did. I double checked the membership to make sure they were marked deceased. In contributions the names show up and it won't let me delete them in there.

How can I get these names off? I didn't have this issue last year. Is it something that got changed with the most recent update?

Thank you in advance for helping me fix this!!!
Do they have an envelope number still on their Personal Profile? If so, remove the number.