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Tax Receipts - Electronic Signature

Posted: Wed Jan 13, 2021 4:25 pm
by Yprashanthi
Hi I tried checking online and forums on how to add electronic signature on contribution statements. I could not get any help.

We recently heard it can be done in version 12.20. Hence we upgraded to 12.2.

Please let me know the process of adding sign.

Thanks

Re: Tax Receipts - Electronic Signature

Posted: Wed Jan 13, 2021 5:02 pm
by Zorak
To do this, go to File > Preferences > Contributions Setup. Click on the Receipt tab. There you can enter all the necessary information in advance, as well as importing the signature image and generating a test receipt to see if resizing/cropping the image is necessary.

Re: Tax Receipts - Electronic Signature

Posted: Wed Jan 13, 2021 6:02 pm
by Yprashanthi
There is no option of receipts tab nor it has the option of importing the image.

:(

Re: Tax Receipts - Electronic Signature

Posted: Wed Jan 13, 2021 6:26 pm
by Zorak
Take a look under File > Preferences > System Setup Options. Make sure that "Canada (all other countries)" is selected.

Re: Tax Receipts - Electronic Signature

Posted: Wed Jan 13, 2021 7:29 pm
by Yprashanthi
Yay!!! Thanks alottttttttt

Re: Tax Receipts - Electronic Signature

Posted: Thu Jan 14, 2021 8:40 am
by fbctnc
Does this mean that churches located in the United States should check Canada(all other countries) in order to use the electronic signature or is the electronic signature feature not available for US church locations.

Thanks.

Re: Tax Receipts - Electronic Signature

Posted: Thu Jan 14, 2021 9:03 am
by Zorak
The signature image functionality is only available on the official Canadian Tax Receipts.

Re: Tax Receipts - Electronic Signature

Posted: Thu Jan 14, 2021 10:37 am
by fbctnc
Thank you. Maybe it will be added for the US at some point.