Vanco Imports to wrong fund

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dadcowell
Posts: 73
Joined: Thu Dec 08, 2011 7:27 am

Vanco Imports to wrong fund

Post by dadcowell »

We currently use Vanco for our on-line church donations.

I have been noticing that Donations to Vanco fund 0022 (Camp Arrowood have been imported as PC fund 1 (General) in unposted contributions rather than PC fund 22 (Camp Arrowood).
Of course I can fix this before I post but would rather have them imported correctly.

Any incite on why this is happening and how I can fix it?

Bill

Zorak
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Re: Vanco Imports to wrong fund

Post by Zorak »

When importing from Vanco, PowerChurch stores a link between the Vanco fund and the PowerChurch fund, so it doesn't have to ask every time. It sounds like when the fund 22 contributions were imported the first time (or at some point) the fund was changed to fund 1. This then saved a new link (or updated the existing one) to point Vanco fund 22 to PowerChurch fund 1.

You can update that link next time you receive a contribution from Vanco for fund 22, on the Confirmation screen prior to completing the import, double click that contribution entry in the list to edit it. Change the fund back to 22. When you complete the import process, that fund number link will be updated and those will come into the correct fund from then on.

dadcowell
Posts: 73
Joined: Thu Dec 08, 2011 7:27 am

Re: Vanco Imports to wrong fund

Post by dadcowell »

Thanks so very much for your quick response.

I'll be importing tomorrow morning and will apply your solution.

Thanks again,

Bill

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