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ver 9 to 10 transfer of Contributions
Posted: Sun Dec 09, 2007 5:24 pm
by wandkett
we upgraded for V 9 to Ver 10; however ver 9 is still on our systems. my coworkers have been entering contributions in ver 9 not ver 10; how can i transfer them to the correct version?
Posted: Mon Dec 10, 2007 8:41 am
by tborgal
Have you made any changes to the data originally imported into V10 when it was installed? If you have not the thing to do is to delete the entire V10 directory and reinstall it. The data from V9 can not be transfered over by any other means, that I am aware of, except manually entering each contribution.
Posted: Mon Dec 10, 2007 11:38 am
by NeilZ
Tom,
you're correct. If the ver 10 database has been updated with other data, the only way to add the contribution data from version 9 is manually.
What I would do right now, Wandkett, is to go an make sure that any icon for Version 9 is deleted from the desktop.
This will not delete version 9, just eliminate easy access to it. You'll still be able to access it from the START => PROGRAMS menu.
Posted: Tue Dec 18, 2007 8:57 am
by wandkett
update - our server has discoonnected the 3 computers that was on it which means we can't get on. on one of the computers (pryor to knowing about the ver 9 error) i downloaded a maintenance update (ver10.4) to my comupter not the server. well now the server ver 9 or 10 will not come up on any computer. please help me with this mess.
wanda
Posted: Tue Dec 18, 2007 12:33 pm
by NeilZ
wandkett wrote:update - our server has discoonnected the 3 computers that was on it which means we can't get on. on one of the computers (pryor to knowing about the ver 9 error) i downloaded a maintenance update (ver10.4) to my comupter not the server. well now the server ver 9 or 10 will not come up on any computer. please help me with this mess.
wanda
Wanda,
all the 'client' computers are running Powerchurch from the shared drive on the server. What you need to do is make sure that the server has the Powerchurch directory shared to all users. You'll have to get with your system administrator to make sure this is done.
Once that is completely, you should copy the update from the client computer to the server. You'll then have to log on to the server and run the update from that computer, not one of the clients.
Then once that's done, I'd make sure that the drive is indeed mapped to a drive letter on each computer, then run the NetSetup10 program from the Powerchurch directory to make sure that all the Powerchurch local files are setup and the new Powerchurch 10 icon is placed on the desktop.
Hope this helps.