User Support Forum

In past years, I have used the All Contribution Statement report to e-mail year end contribution statements and print those statements not e-mailed. This year, however, the program crashes after processing 4 statements with the error message
"PROGRAM: BULKMAIL.ADD_FILES
LINE: 5
ERROR: 1429
MESSAGE: OLE Dispatch exception code 0 from CSMail.Section.1: Internal Error (T4): (Using Build 20037) .."

We are using the latest Maintenance release for Version 10.4 dated 12/18/2007. Our e_mail does require SSL authentication. This report runs just fine when I limit the selection criteria to 1 Envelope Number, so the e-mail info is set up properly.

This is really a neat report and I would like to get it working... any ideas, or is this a bug?
- Larry F.

Hello, Larry,

We have had another user report that same issue. We have added your information to the bug, so you will receive a special notification when a fix is available.

We are not able to recreate this error, so we are still in the process of trying to gain as much information as possible.

If you don't mind, we would appreciate if you could send a message to support @ powerchurch . com (you can click my e-mail button to go straight there) and include any pertinent information about your computer system, Windows version, amount of RAM, any other running processes, particularly antivirus-antispyware-or other internet security type applications that may be interfering with our processes.