User Support Forum

AN ERROR OCCURED AFTER ENTERING THE OFFERINGS LAST SUNDAY.
AFTER ALL CONTR. HAD BEEN ENTERED, AND PRIOR TO POSTING, I GENERATED THREE REPORTS; 1 BANK DEPOSIT SLIP, 1 UNPOSTED CONTRIBUTIONS, AND 1 FUNDS REPORT. I NOTICED THAT THE FUND REPORT TOTAL DID NOT EQUAL THE TOTAL ON THE BANK DEPOSIT SLIP.
I THEN ADDED ALL ENTRIES ON THE BANK DEPOSIT SLIP, AND THE TOTAL WAS CORRECT. I THEN ADDED ALL ENTRIES ON THE UNPOSTED CONTRIBUTIONS REPORT, AND THAT TOTAL WAS CORRECT. SO THE TOTALS ON THE BANK DEPOSIT SLIP AND THE UNPOSTED CONTRIBUTIONS WHERE THE SAME, BUT THE TOTAL ON THE FUND REPORT WAS MISSING $640.00. I EVEN WENT AS FAR AS TO BREAKING DOWN THE UNPOSTED CONTRIBUTIONS REPORT INTO THE 5 VARIOUS
FUND NAMES. AND FOUND THAT ALL FUND TOTALS WHERE CORRECT EXCEPT FOR THE GENERAL FUND, IT WAS MISSING THE $640.00.
I DON'T UNDERSTAND HOW THE PROGRAM CAN MAKE A ADDING ERROR.
ON THE FUNDS REPORT.

mike g. wrote:AN ERROR OCCURED AFTER ENTERING THE OFFERINGS LAST SUNDAY.
AFTER ALL CONTR. HAD BEEN ENTERED, AND PRIOR TO POSTING, I GENERATED THREE REPORTS; 1 BANK DEPOSIT SLIP, 1 UNPOSTED CONTRIBUTIONS, AND 1 FUNDS REPORT. I NOTICED THAT THE FUND REPORT TOTAL DID NOT EQUAL THE TOTAL ON THE BANK DEPOSIT SLIP.
I THEN ADDED ALL ENTRIES ON THE BANK DEPOSIT SLIP, AND THE TOTAL WAS CORRECT. I THEN ADDED ALL ENTRIES ON THE UNPOSTED CONTRIBUTIONS REPORT, AND THAT TOTAL WAS CORRECT. SO THE TOTALS ON THE BANK DEPOSIT SLIP AND THE UNPOSTED CONTRIBUTIONS WHERE THE SAME, BUT THE TOTAL ON THE FUND REPORT WAS MISSING $640.00. I EVEN WENT AS FAR AS TO BREAKING DOWN THE UNPOSTED CONTRIBUTIONS REPORT INTO THE 5 VARIOUS
FUND NAMES. AND FOUND THAT ALL FUND TOTALS WHERE CORRECT EXCEPT FOR THE GENERAL FUND, IT WAS MISSING THE $640.00.
I DON'T UNDERSTAND HOW THE PROGRAM CAN MAKE A ADDING ERROR.
ON THE FUNDS REPORT.

I'd verify that all the contributions for that fund were entered for the same date !! I've not seen a similar problem entered in the forum, and I did a search. That said, if you do the Funds Report and only use a one day range, you could have this issue turn up if some of the checks were entered into the system with an incorrect date, or entered on another day, but not yet deposited and posted.