Contribution Stmt for an Individual
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Contribution Stmt for an Individual
An amount got posted to the wrong fund and so it was reversed and posted to the right fund. When you look at the contribution stmt it shows the correct total fund summary but it didn't reverse the amount from the pledge summary actual amount. Did we miss a step?
Re: Contribution Stmt for an Individual
Let me make sure we have this right:cthomas wrote:An amount got posted to the wrong fund and so it was reversed and posted to the right fund. When you look at the contribution stmt it shows the correct total fund summary but it didn't reverse the amount from the pledge summary actual amount. Did we miss a step?
1. A contribution was entered to a Contribution Fund that the contributor had a pledge setup for.
2. It should have been entered into a different fund, that had no pledge against it.
3. A reversal entry was made in contributions entry for the date in question, using a negative amount.
4. A correct entry was made in contributions entry for the correct date and contribution fund.
5. The statement reflects the reversal from fund A and the addition to fund B, but still shows the original amount to the pledge on fund A. The system did not remove the pledge entry.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.