Hi! I have been using Power Church for over two years and have come up with a new problem - we're trying to send quarterly 'statements' with the new Mail Room Assistant. I select labels for the contributors with the menus - I send to EVERYONE for the first three quarters, whether the contribution is tax deductible or not - and then print the statements themselves through the separate Report Menu. The problem is that the two don't match by about 30 people. I've done an analysis on those 30, trying to figure out why the label module doesn't pick them up, but haven't found any correlation.
Any ideas?
Thanks!
Sally
Contribution statement labels
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Jeff
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Re: Contribution statement labels
Under family mailing list, there is an option that says include in mailouts. Is this selected for these 30 people? The contributions statements overrides this setting option and prints their address anyway.
As an aside, the include in mailouts is a misunderstood feature in the program. It has been in the program from almost the beginning. When I was just starting out in tech support, I was told it was added at the request of an early customer. This customer had a member whose husband was very hostile to the church and didn't like his wife's involvement. He would get mad when she received newsletters or other correspondence from the church. They wanted a way to make sure they didn't accidentally include her in any mailings.
So the "include in mailouts" field was added, it is a global, don't print an address label for anyone in this family setting. People in the family still print on reports and other output, but they are suppressed from mailing labels and I believe mail merge files.
It used to be that contribution statements printed the church's mailing address in place of the contributors, but that was changed several versions ago. That was one of the frequent questions we would get every year as why the church address was printing on some peoples contribution statements. You still see an option when running CO statements to "print address for contributors not included in mailouts." By default it is checked so most people probably don't even notice it any more.
So if you ever wondered why that feature was there, that is the story I was told about 19 years ago.
As an aside, the include in mailouts is a misunderstood feature in the program. It has been in the program from almost the beginning. When I was just starting out in tech support, I was told it was added at the request of an early customer. This customer had a member whose husband was very hostile to the church and didn't like his wife's involvement. He would get mad when she received newsletters or other correspondence from the church. They wanted a way to make sure they didn't accidentally include her in any mailings.
So the "include in mailouts" field was added, it is a global, don't print an address label for anyone in this family setting. People in the family still print on reports and other output, but they are suppressed from mailing labels and I believe mail merge files.
It used to be that contribution statements printed the church's mailing address in place of the contributors, but that was changed several versions ago. That was one of the frequent questions we would get every year as why the church address was printing on some peoples contribution statements. You still see an option when running CO statements to "print address for contributors not included in mailouts." By default it is checked so most people probably don't even notice it any more.
So if you ever wondered why that feature was there, that is the story I was told about 19 years ago.