User Support Forum

This morning I installed the new maintence release and the entered the contributions like usual. However, when I went to print out the funds report, it doesn't show the total for all the contributions. It only shows the last contribution entered. For example, instead of showing total tithes as $735.37 it is only showing the last thing that was entered which was $.05. Last week it didn't do this.

Nichole
WAGC

Yes, this is a known issue. A new Maintenance Release is now available that fixes this.

Thank you for your help. I just saw there was an other maintenance release and just downloaded it.
Thanks again.
Nichole
WAGC

I have a similar problems as of this past week. My treasurer posted the contributions from June 27th and everything looks good from there. However, when we view the transaction report for the FUNDS, these same contributions did not post there. Yet, there is nothing left to post. We looked up a few individual contribution statements and all contributions are showing properly to the different FUNDS. I may not have stated this most accurately but I'm not an accountant. Please help.

RevWJones wrote:I have a similar problems as of this past week. My treasurer posted the contributions from June 27th and everything looks good from there. However, when we view the transaction report for the FUNDS, these same contributions did not post there. Yet, there is nothing left to post. We looked up a few individual contribution statements and all contributions are showing properly to the different FUNDS. I may not have stated this most accurately but I'm not an accountant. Please help.

This may not be the same issue, as it appears your problem is that the transactions did not show up in Funds Accounting module. If I'm incorrect, I do apologize, but the previous posts all concern the Funds Report that you can run under the Contributions module.

I suspect that what happened is that the Treasurer did not post contributions using the Update Funds Accounting option, but one of the others, that is Update Funds Accounting via File, Print an Accounting Report or Only Update the Contributions Module.

The only way to fix this is to run a Funds Report by Date from the Contributions module reports, and manually enter the transactions in Funds Accounting.

If my assumptions are incorrect, and you are indeed talking about the Contributions report, then check to make sure you have the latest Version 11 Maintenance Release installed on your system.