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Contribution did not post
Posted: Fri Jan 03, 2025 2:45 pm
by Turning Point
I have one contribution that did not post with the rest of the entries for 12/8. I have no idea why. It shows when I run a report to show unposted contributions but not anywhere else.
If I try to post it or delete it, PC says there's nothing there.
It doesn't show on the contribution statement which is a problem, and I can't balance my checking account, also a problem.
Any suggestions?
Re: Contribution did not post
Posted: Fri Jan 03, 2025 3:25 pm
by NeilZ
Turning Point wrote: ↑Fri Jan 03, 2025 2:45 pm
I have one contribution that did not post with the rest of the entries for 12/8. I have no idea why. It shows when I run a report to show unposted contributions but not anywhere else.
If I try to post it or delete it, PC says there's nothing there.
It doesn't show on the contribution statement which is a problem, and I can't balance my checking account, also a problem.
Any suggestions?
Have you done a reindex of the files lately? Try that, as it sometimes clears up things.
About the checking account, is the amount off the same as that contribution?
Re: Contribution did not post
Posted: Tue Jan 07, 2025 12:37 pm
by Turning Point
Oh my gosh. You guys are geniuses.
I re-indexed as you suggested. The check still showed as unposted. So I tried to post it and the program let me. Then posted in Fund Accounting and it shows up as expected.
Thank you so much!
Re: Contribution did not post
Posted: Tue Jan 07, 2025 12:50 pm
by NeilZ
Turning Point wrote: ↑Tue Jan 07, 2025 12:37 pm
Oh my gosh. You guys are geniuses.
I re-indexed as you suggested. The check still showed as unposted. So I tried to post it and the program let me. Then posted in Fund Accounting and it shows up as expected.
Thank you so much!
You're welcome ...
