The Office Admin at this church left and I am the new Office Admin. Previous user had multiple reports set up that do not appear when I log in.
Is there a way for me to get them? I would hate to have to recreate them all.
Thanks.
VGEN
Users changed
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Re: Users changed
Do you have Powerchurch Admin privilages? Did she have a separate log in ?? If she did, and you, or someone else has admin privileges to add/update users, you can reset the person's old password, then you could log in to retrieve those reports.VGoffice wrote:The Office Admin at this church left and I am the new Office Admin. Previous user had multiple reports set up that do not appear when I log in.
Is there a way for me to get them? I would hate to have to recreate them all.
Thanks.
VGEN
I'm going to assume here that you're talking about saved standard report filters and selections. Once you have access, you can SAVE those report formats under a new name and select the Shared Report Settings from the save report dialog.
Unless you're talking about Custom Reports. If you don't see these under the custom reports, the person may have deleted them. In which case there is a way to get them back.
1. Do a backup of the database.
2. Restore a backup from a time before the person left.
3. Look for the custom reports and see if they are there
4. If they are, go to the Utilities -> Import/Export Custom Reports -> Export Reports menu. Export all the custom reports that may be missing.
5. Restore the database you backed up in step 1
6. Import the reports you exported in step 4.
Hope this helps.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.
Re: Users changed
THANK YOU !!! Apparently it was not the 'saved' reports that was a problem ... it was setting up the Quick Tasks on my own login!
Problem solved.
Problem solved.
Re: Users changed
Aha ... well, I may need to use those steps in another reply somedayVGoffice wrote:THANK YOU !!! Apparently it was not the 'saved' reports that was a problem ... it was setting up the Quick Tasks on my own login!
Problem solved.
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.