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Changing "Phone Type" in Reports

Posted: Thu Dec 29, 2016 12:06 pm
by fpcmountvernon
I am running a report for Activities and Skills and want to change the phone type from Work Phone to Cell Phone. How can I do this?

Re: Changing "Phone Type" in Reports

Posted: Thu Dec 29, 2016 12:17 pm
by NeilZ
fpcmountvernon wrote:I am running a report for Activities and Skills and want to change the phone type from Work Phone to Cell Phone. How can I do this?
Are you talking about a custom report you created, or one of the standard reports? I ask this as you've posted in the custom report topic.

Standard reports normally cannot be changed. There are some reports where you can select which phone number is used, but I'm assuming that the one you're trying to use does not give you that option.

If you're talking about a custom report, you can select that phone number from the list of data items you're given to use.

Re: Changing "Phone Type" in Reports

Posted: Thu Dec 29, 2016 12:25 pm
by fpcmountvernon
NeilZ wrote:
fpcmountvernon wrote:I am running a report for Activities and Skills and want to change the phone type from Work Phone to Cell Phone. How can I do this?
Are you talking about a custom report you created, or one of the standard reports? I ask this as you've posted in the custom report topic.

Standard reports normally cannot be changed. There are some reports where you can select which phone number is used, but I'm assuming that the one you're trying to use does not give you that option.

If you're talking about a custom report, you can select that phone number from the list of data items you're given to use.
Actually, I am using a Standard Report. I suppose I need to learn about and create a custom report for this, right?

Re: Changing "Phone Type" in Reports

Posted: Thu Dec 29, 2016 1:40 pm
by NeilZ
fpcmountvernon wrote:
NeilZ wrote:
fpcmountvernon wrote:I am running a report for Activities and Skills and want to change the phone type from Work Phone to Cell Phone. How can I do this?
Are you talking about a custom report you created, or one of the standard reports? I ask this as you've posted in the custom report topic.

Standard reports normally cannot be changed. There are some reports where you can select which phone number is used, but I'm assuming that the one you're trying to use does not give you that option.

If you're talking about a custom report, you can select that phone number from the list of data items you're given to use.
Actually, I am using a Standard Report. I suppose I need to learn about and create a custom report for this, right?
Depends, exactly what are you trying to do? See the cell phone listed on the report? Which report is it?