User Support Forum

I'm having an issue printing a custom report (labels) from the family mailing list module. When I select print after viewing the report on screen, it automatically goes to an alternate printer that I use occasionally rather than to the default printer selected in the control panel of my computer. I've noticed that I'm not given an opportunity to select a printer as you are in the regular reports. Am I missing something?

Thanks for any help.

It sounds like you are sending your custom report to the screen so you can view it, then clicking on the print button there. If you close the report once you see it's the way you want it, then redirect the output from screen to printer using the radio buttons at the left of the "Setup for Column Layout Report" box, that will bring up a print option box when you click on "Start Report" again.