error messages

[laanra]

I am using version 11 and have been getting numerous error messages the last couple of weeks. The message I got today was when I was entering some budget numbers into the Chart of Accounts. Message read:
Prog: FRM._FAACCTE.REPLDATA
Line: 98
Error: 111
Message: Can't update cursor FABUDGET, since its read only

Other messages have been after printing checks. Is this something that can be answered/fixed here or do I need to call Support.

Thanks!

[Zorak]

The "cannot update the cursor" error message almost always comes down to permissions/sharing issues. Basically, the data file that stores budget amounts is coming back as Read Only when the program is trying to update it. If this is a network installation, you could probably sit down at the server/host computer and could do this operation and not see the error message occur. That would indicate that it is a sharing or network user permissions issue.

[laanra]

I have been getting other error messages also, usually when processing checks. I am the only computer on our network that has Power Church installed. Our computer "guy" set up a backup system for all computers just before these messages began. The external hard drive for backups is in another room and the backups are done automatically. It doesn't sound reasonable but could that have something to do with the error messages? The error number is 41 and the message is "apinfo.fpt is missing or invalid".

I appreciate your thoughts.
Lois

[Zorak]

It's possibly related. There could be slow access times on the external hard drive. But most likely, it has "Write Caching" enabled, which is a cause of bad things.

For more info:
http://support.microsoft.com/kb/259716