Some Contributions Not Showing up In Accouting

[PattiD]

Help! I'm at a total loss. I'm getting ready for a board meeting next Saturday. When I look at the Income and Expense statement I see that some contributions do not show up. I looked at the Fund Accounting Report for when the amounts those amounts were entered into the Contribution module and it shows that they were also posted to Accounting. In fact, in one case, it actually shows a negative amount being posted for that month but a positive amount being given for the next month. Nothing was reversed or changed. The debit and credit accounts are entered in the Maintain Contribution Funds section. I've checked enough to know that there are at least a couple other contribution funds that aren't showing up correctly and am worried that there will be many more and that I will have to check everything and I don't know how to fix it.

[NeilZ]

Help! I'm at a total loss. I'm getting ready for a board meeting next Saturday. When I look at the Income and Expense statement I see that some contributions do not show up. I looked at the Fund Accounting Report for when the amounts those amounts were entered into the Contribution module and it shows that they were also posted to Accounting. In fact, in one case, it actually shows a negative amount being posted for that month but a positive amount being given for the next month. Nothing was reversed or changed. The debit and credit accounts are entered in the Maintain Contribution Funds section. I've checked enough to know that there are at least a couple other contribution funds that aren't showing up correctly and am worried that there will be many more and that I will have to check everything and I don't know how to fix it.

OK .... the Contribution audit reports shows that the Contributions were posted to Accounting.
Do you see the transactions listed in the Selected Transactions report? Run that report against the checking account, and the income accounts that were supposedly updated. You say that the income accounts are not updated, I am also guessing that the checking account does not reflect the income.

The Negative amount sounds like there may have been a reversal done in Contributions, but no original post from Contributions.

Check to see if there have been some backups that have been RESTORED. That can overwrite information and mess up your system in such a way.

To fix this, do a Contributions FUNDS REPORT by MONTH. You can then use that create the manual transactions in Fund Accounting to correct this issue.

[Matt]

It is also possible that either the debit or credit account, or both, is missing on the Contribution Fund. Or the accounts may be there, but one or both have been inactivated in Fund Accounting. In either case, the transactions will post in the Contributions Module but will remain in the Unposted Transactions file in Fund Accounting. To check, run the Unposted Transactions report in Fund Accounting and select all months to see if there are any unposted Contributions transactions there.