E-mail

[TBCgunni]

Can I set up our e-mail to completely different settings? I am still not able to use our e-mail with PC and cannot resolve it. I have a gmail account - can PC be configured to that account? If so, HOW??? HELP!!! THank you

[NeilZ]

Can I set up our e-mail to completely different settings? I am still not able to use our e-mail with PC and cannot resolve it. I have a gmail account - can PC be configured to that account? If so, HOW??? HELP!!! THank you

Elida,

I think that there are some assumptions that were made previously that we need to clear up:

1. Where are you running email from. Church office, home, somewhere else ?

2. What email domain have you been trying to use: @myemail.com, @gmail.com, and so on?

3. What is the SERVER name setup in Powerchurch? List the entire thing, with any colons or numbers listed afterwards.

Now, you CAN setup each user to use a DIFFERENT email account. Problem is, if people do not recognize the email as coming from the church, they may just mark it and delete it as SPAM.

Finally, yes you can access the Gmail server using the following entry in the SMTP server line: smtp.gmail.com:465

[TBCgunni]

We are trying to access from the church as we always have. This is what is in the Set up :
E-mail: xxxxxxxxx@tbcgunnison.com
Display Name: Trinity Baptist Church
Outgoing e-mail server: smtp.roadrunner.com

We have changed our website domain to a new domain - but that took place before this started happening. I am so confused. Would have to just use the gmail stuff but not sure how to do that or if we can.

Thank you - Elida

[Zorak]

Gmail will definitely work.

According to the gmail help website, the setup information is as follows:

Outgoing mail server (SMTP): smtp.gmail.com
Requires authentication: Yes
Username: Your full gmail address
Password: Your password
Security: SSL

Some people get it working without issue with these settings. Others need to define the specific port. If these settings as above do not work for you, try adding the port number to the end of the SMTP address:

Outgoing mail server (SMTP): smtp.gmail.com:465

[NeilZ]

We are trying to access from the church as we always have. This is what is in the Set up :
E-mail: xxxxxxx@tbcgunnison.com
Display Name: Trinity Baptist Church
Outgoing e-mail server: smtp.roadrunner.com

We have changed our website domain to a new domain - but that took place before this started happening. I am so confused. Would have to just use the gmail stuff but not sure how to do that or if we can.

Thank you - Elida

Elida,

OK .. I just checked something, and so I have some more questions:

The email address xxxxx@tbcgunnison.com, does that address currently receive email? The reason I ask, is that I don't see that domain as being registered with Roadrunner.com which I believe is Time Warner Cable.

If it does receive email, how are you accessing the email?
Through an email program like Outlook or Thunderbird, or through a browser to a web interface?

If you're access mail at that address through a browser what URL do you type in ??

Have some patience, we'll get it running. Also, PLEASE do not put the full email address in your posts. It can be gleaned and you'll wind up getting SPAM.

If that doesn't work, well, we'll get GMAIL running.

[NeilZ]

Urp .. must have posted just after Zorak posted ... yep there's your Gmail settings, but if you want to try the tbcgunnison.com email domain, let me know.

[TBCgunni]

Thank you so much - I got the gmail settings working. Had a few errors with a hotmail address, wildblue. net address and ksu.net address. I am relieved. Again, thank you - Elida Jacobs

[NeilZ]

Glad to hear that its working with Gmail ... just wondering what is going on with the tbcgunnison.com address. As I mentioned, if its getting and sending mail you should be able to use it.

[TBCgunni]

That address is linked to our old website . We are making a new one and the domain has changed. So I think that it what that is about. The strange thing is that we cancelled that website at least a month ago and just started having problems a week ago with emial address.

[NeilZ]

That address is linked to our old website . We are making a new one and the domain has changed. So I think that it what that is about. The strange thing is that we cancelled that website at least a month ago and just started having problems a week ago with emial address.

That does explain it. Sometimes it takes a while for the hosting company to actually close down the site and remove the name from its domain servers.