I have voided a check, per instruction in manual, but I am unable to reconcile it. We actually had to void and reissue the check. It shows up on the bottom of the reconciliation but there is nothing to counter it. I would like the accounts to be clear to close out year end but I cannot if I cannot clear the voided transaction.
Also, I have entered the raise for an employee and on the employee record it has the new amount, but when processing payroll it still has the old amount. Is there more steps to process the pay increase?
Voided Check Issue and Payroll
Moderators: Moderators, Tech Support
Re: Voided Check Issue and Payroll
How did you reissue the check? The VOID should have shown up in the Deposits area of the reconciliation, as it returned money back to the account. The original transaction should be in the checks area of the screen.wagbk wrote:I have voided a check, per instruction in manual, but I am unable to reconcile it. We actually had to void and reissue the check. It shows up on the bottom of the reconciliation but there is nothing to counter it. I would like the accounts to be clear to close out year end but I cannot if I cannot clear the voided transaction.
For example: you issued check 3344 on January 1 from Accts Payable, and then posted it on Jan 2nd. Found out you used the wrong expense account, so you VOIDed the check in Accts Payable, and then reissued the check by creating a manual check, entering the SAME check number 3344, and using the correct expense account, and the same date as the original check. All you want to do here is correct the expense account in Funds Accounting, no need to actually reissue a paper check as its still valid for payment.
When you go to reconcile, you should find this in the Deposits and Other Additions: 3344-VOID, and in Checks and Other Subtractions you should see (if the check cleared the bank) two entries for 3344.
So where did you void the check, did you create a new check, and did you post everything to Funds Accounting from Accts Payable (I assume), and then did you post Funds Accounting?
Did you just add the raise to the Salary History, or did you actually change the employee's salary (INCOME) pay item that you find under the Maintain List of Employees Pay Item tab ??Also, I have entered the raise for an employee and on the employee record it has the new amount, but when processing payroll it still has the old amount. Is there more steps to process the pay increase?
Neil Zampella
Using PC+ since 1999.
Using PC+ since 1999.