Unable to connect to email

[ozarkchapelumc]

We have just started running PowerChurch V9. I have installed the 11-11-2005 update. I have not found a solution to my problem after looking through past bb entries.

I have set up the email for our high speed internet account identically to the outlook setup. The outgoing email does not have smtp in the address. just "mail.provider.com"

When I hit the test button, I receive the following error message:

Program: Sendmail.connect
Line: 13
Error: 1733
Message: Class definition CSMAIL.SMTPCLIENT is not found.

Can someone help me configure my email properly?

[NeilZ]

Some additional information may be needed:

1. What version of Windows are you running?
2. Does this mail provider require a userid and password?

[Zaphod]

The sendmail component may not be registered properly. Run the netsetup9.exe file located in your pcplus9 directory, and after that finishes, try again.

[ozarkchapelumc]

Running the network setup did the trick. I passed the test and am now able to email!
Thank you!
Ozark Chapel UMC

[kurran]

Hello,
I am getting the following error when trying to email contrib statements.
Testing connection under user setup, email tab worked and I ran that netsetup9.exe and it didnt solve my problem.

Error window reads as follows;

PROGRAM:FRM_COPRN8.CREATEPDF
LINE: 13
ERROR: 1733
Message: Class Definition CRYSTALRUNTIME.APPLICATION.8.5 is not found.

please help! :

[kurran]

OK,
After installing latest maintenance release I restarted my machine.
Then I ran a report/printed a pdf file which made power church perform some 1 time updates.
Then I was able to successfully email report!
I just saved our ministry some money not having to pay for phone tech support.
Praise the Lord!